FAQs
WHAT DO YOU MEAN BY ART SOLD ON CONSIGNMENT?
CAN YOU ARRANGE FRAMING?
DO YOU GUARANTEE ARTWORK AUTHENTICITY?
HOW WILL MY ARTWORK BE SHIPPED?
DO YOU SHIP WORLDWIDE?
ARE ARTWORKS INSURED DURING TRANSIT?
WHAT ARE YOUR SHIPPING COSTS?
WHAT IF AN ARTWORK ARRIVES DAMAGED?
We are pleased to offer a selection of editions and multiples available on consignment. Consignments are artworks sold on behalf of our clients. This means they're not available to buy directly through our website at checkout.
If you are interested in an artwork that we are selling on consignment, please fill out the form or contact us by email and a member of our gallery team will confirm the artwork’s availability with our consignor and get back to you as soon as possible with further details.
For works which are sold unframed, we don't offer a framing service as it can significantly increase the cost of shipping and adds additional risk. We advise you to frame locally in order to keep the cost and risk of shipping down and, of course, because framing is a personal preference.
Yes, we guarantee that all artworks bought from Marcus Contemporary are genuine and authentic. We conduct detailed checks on all artworks prior to buying them and pride ourselves on our diligence and market knowledge. Please refer to our Refund Policy and Terms of Business for further details.
All artworks are professionally packed to the highest standards by trained gallery professionals or our experienced logistics partners. We work in partnership with UPS and FedEx to offer the highest standard of service, offering both speed and efficiency as well as quality.
Yes, we ship worldwide. At checkout, you will be asked for your shipping address and a quote is automatically generated to give you the total price payable. It is your responsibility to provide an accurate delivery address and to advise us of any special shipping instructions at the point of sale or immediately after.
If we arrange the shipping (which is typically the case when buying from us), we insure all artworks for their full value. We kindly ask you to notify us straightaway in the event of damage or loss in transit.
If you are a buying an artwork direct from our website you will receive free shipping to any address in the USA. If you live outside the USA, we offer a flat rate for shipping, as follows:
UK or EU: $150
Rest of the world: $200
If you order an artwork that is high value ($5,000 or more) or sold on consignment from one of our clients, shipping costs will vary and be confirmed at point of sale.
In the unlikely event that an artwork arrives damaged, please contact us immediately. If there is any noticeable damage to the packaging, please do not open it to inspect the artwork but contact us immediately for advice on next steps. Under our Terms of Business, it is the Buyer's responsibility to notify us of any damage within 5 working days. If you contact us after 5 days, we cannot accept responsibility for damage to the artwork as it will be difficult to prove when the damage occurred.